Riley Chen — Product Design

Design System Scale

Design System Scale project preview
Final shipped design

The Challenge

My Approach

Research

Conducted ethnographic research in the field, resulting in validated insights and team alignment.

Design & Iteration

Starting with wireframes, I refined through critique cycles and stakeholder review.

Outcomes

40% improvement in task completion. Since shipping, we've measured 18-point NPS lift.

Design System Scale

Shipping quality design requires collaboration and iteration. I've learned why . The implications matter for teams and organizations.

Key Takeaway

Whether you're shipping your product, this principle matters.